5 Tips For Dealing with Conflict

There are times when we find ourselves dealing with conflict situations. Needless to say…it can be quite challenging. We must call on all the communication skills we have…and then some. Even so, a certain amount of disagreement can still occur.

How about you? What do you do when you find yourself in those kinds of situations?

If you have a short temper, dealing with conflict in a well-mannered way can be a daunting challenge. You must tread lightly.

Try to evaluate the situation the best way you can. Bear in mind…the way you treat people affects your friendships, romantic relationships, career contacts, and even job security.

Try following these 5 tips the next time you face confrontation:

1. Try stepping into the other person’s shoes. Analyze the situation objectively…as it will allow you to truly see both sides of the story. Why is the other person upset?  Is there any merit to their way of thinking?

2. Be understanding. Sometimes, all someone needs in order to calm down is to feel as if they’re being understood. Say something that will make the other person feel as if they have the right to feel as they do. However, do not completely throw yourself under the bus.

Offer to talk about their feelings. Ask why they feel this way and truly listen without judging.

3. Don’t point fingers. When dealing with conflict, the coward’s way to liberation is simply pointing the finger at the other person. But remember, it takes two to tango.

Take the high road by refraining from playing the childish blame game. Instead, focus on finding a solution, rather than harboring bitterness about the issue.

4. Keep your cool. The easiest way to blow a situation out of proportion is to act angrily. Keep your voice low and under control. Keep your arms at your side. Attack the problem from the perspective of a teammate rather than placing blame.

You always want to feel proud of the way you react. If you feel that you’ll be embarrassed by your reaction later, it’s best to choose a different, calmer approach to communication.

5. Everyone is a winner. The best way to solve conflict is to seek an amicable outcome for everyone involved. Take a step back… analyze the situation with fresh eyes. Figure out exactly what it is that all parties involved are after.

Dealing with disagreements in a cordial manner is a skill that takes practice to develop…but the effort is worth it. You can diffuse conflict with a gracious demeanor.  Having compassion for others, and focusing on the solution makes everyone involved feel like a winner.

Now that you have these tips for dealing with conflict…the next time you are faced with a situation, you can approach it in a whole new light.

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